Pick Chick-fil-A, Inc.
A Tradition of Excellence
Over the last 40-plus years, Chick-fil-A has set out to Be America's best quick-service restaurant. As the Atlanta-based restaurant chain has strived to live up to that goal, it has earned some of the most prestigious awards and recognitions in the quick-service industry. These recognitions have been presented to Chick-fil-A in honor of its commitment to serving consistent quality menu offerings as well as the chain promise to deliver a positive dining experience. Following is a list of recent recognitions Chick-fil-A has received:
* 2008 BusinessWeek/J.D. Power ‚"Customer Service Champs"
Using data compiled by consumer researcher J.D. Power & Associates, BusinessWeek in March 2008 released its ranking of the best-in-class companies in the area of customer service. Chick-fil-A ranked 22nd overall and was one of only two restaurant concepts listed (with Starbucks). The company received high marks for putting a premium on service and for promoting a "family dynamic" (including its "Closed on Sunday" policy).
* 2007 Zagat/Today Show Fast-Food Survey
In the 2007 survey jointly conducted by Zagat and NBC's Today Show Chick-fil-A ranked first in overall service, as well as first in the chicken restaurant category.
* 2007 Restaurants & Institutions Choice in Chains Customer Satisfaction Award (Chicken Category)
The Choice in Chains awards are presented as a result of a national survey of consumers from across the country who are asked to rate their favorite restaurants by food category. Chick-fil-A has received the prestigious award 13 of the past 14 years.
* 2007 QSR Magazine Best Drive-Thru In America
In its 2007 Best Drive-Thru in America Survey, QSR magazine ranked Chick-fil-A first in the food accuracy, menu board appearance and employee smiles categories.
* 2007 Men's Fitness Fit 15
Chick-fill-A was named by Men]s Fitness magazine in its assessment of the Fittest Companies in America companies that were exemplary in their focus on employee health and wellness.
* 2007 Kaiser Permanente Most Fit Company in Atlanta
Kaiser Permanente designed the Most fit Company in Atlanta application to promote health and fitness among metro-Atlanta companies and their employees. Chick-fil-A has earned the designation Most Fit Company in Atlanta (100-999 employees) four years running, following the inception of its own health and wellness program.
* 2007 Advertising Week Madison Avenue Advertising Walk of Fame
The Chick-fil-A Eat Mor Chikin Cows were recognized as one of America's most popular advertising icons in a vote sponsored by Advertising Week and became the newest members of New York's Madison Avenue Advertising Walk of Fame.