General Questions
How much does it cost?
It depends on type of cabin you choose, there are several choices, Inside, ocean view, balcony and suite. Give us a call at (956) 687-5115 for the most up to date rate.
What does the package include?
The total package includes 7 Night Cruise aboard Royal Caribbean Liberty of the Seas with round trip bus transportation from the Rio Grande Valley to Galveston. It includes a one (1) night hotel stay at Sugar Land Marriott plus breakfast.
How much is the deposit?
You can reserve your spot with a non-refundable deposit of $250.00 per person. While it is non-refundable, it can be used towards another cruise at a later day, however change fees will apply.
Travel Documents Checklist
You’ll need to have the following
documents when you arrive to board the ship.
o A Passport Book or Passport Card, valid
for at least six months after your
cruise, is strongly recommended. For
US citizen and Passport for Canadian
citizens
o *COVID-19 Vaccination Record
Card with the final dose of your
vaccine administered at least 15 days
before sailing. This is a requirement for
all guests age 12 and older.
o *COVID-19 Test Result: All guests age 2
and older — including those who have
been vaccinated — will need to
present a negative COVID-19 result, for
a PCR or antigen test taken no more
than 3 days before arriving at the
terminal.
o Health Questionnaire to be completed
on our Royal Caribbean App the day
before you board.
*** Note that the above protocols highlighted in are subject to change frequently***
What if someone from home needs to
get a hold of me?
Your friends and family can contact the
ship by calling (888) 724-7447. Or from
outside the U.S., they can call (321)
953-9003. The cost is $7.95 USD a
minute and can be charged to their
MasterCard ® or Visa ® . From outside the
U.S. additional long-distance charges
will also apply.
Covid-19 Information
Covid Test & Vaccine Requirements
As of right now we only have the
“protocols” through the end of
October. The cruise line and the ports
of call update us monthly. Rules change
daily, if not hourly. Please bear with us,
as soon as we find out the” protocols”
for February sailings we will update
everyone. For Example: The
“protocols” through October are as
follows: everyone over the age of 12
must be fully vaccinated a least a full 15
days prior to the cruise and must get a
rapid or PCR COVID test done at least 3
days prior to departure. Again, we can’t
stress enough these are “protocols”
through the end of October.
*** Note that the above protocols highlighted in are subject to change frequently***
Will the ship sail with unvaccinated passengers?
*Yes, the CDC allows up to 5% of the
passengers who cannot be vaccinated
because of age limitation, medical
reasons and religious reasons. If any of
these apply to you, please contact us as
soon as possible. This requires special
services and protocols for boarding the
ship.
Note that the above protocols highlighted in are subject to change frequently
Do we have to wear a mask?
On the bus- No, but you can, if you
want.
The cruise terminal you will have to
wear a mask. The ship only in high
populated areas. You don’t have to
wear a mask outside on pool deck or in
your cabin.
Note that the above protocols highlighted in are subject to change frequently
Bus Transportation & Hotel
What time will we leave the Rio
Grande Valley?
We have 5 buses leaving from different
parts of the Rio Grande Valley. We will
make sure you are on the bus closest to
your park. We will leave the RGV
between 8:00 am – 9:30 am depending
on which bus you are on.
Luggage & Packing
How much luggage can I bring?
Two (2) pieces per person, plus you will need to bring an overnight bag that will fit in the overhead compartment of the bus for our overnight at the Marriott Town Square Sugar Land.
What about luggage tags?
We will provide them for you. You will
need to fold them and securely fasten
them to your luggage handles. Before
getting to the bus Saturday morning.
Do I need to pack a beach towel?
No. You do have to check them out
(like a library book) on the pool deck. If
you do not turn them back in, you will
be charged $25.00 per towel.
Payments, Insurance & Gratuities
How much do I have to put down as a deposit?
You can reserve your spot with a non-refundable deposit of $250.00 per person. While it is non-refundable, it can be used towards another cruise at a later day, however change fees will apply.
What are gratuities and do I have to pay them?
Yes, you will be responsible for gratuities. The gratuity is $14.50 USD, or $17.50 USD for suite guests, applied to each guest’s SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. As a way to reward crew members for their outstanding service, gratuities are shared among dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience. In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. Guests who have pre-paid their gratuity will not see a daily charge during their cruise. They can be paid at final payment. The cost is a total of $101.50 per person. For suite guests will be a total of $122.50 per person.
When is the final payment due?
Final payment is due October 22, 2021. We will call you mid-August to remind you. We will also need to get your passport information, emergency contact information and what form of payment you will be using for your ship board charge account.
How do I pay for things on board the ship?
An Onboard Expense Account, also
known as your Seapass® onboard
account, is the cashless system used for
all onboard purchases and services.
Depending on your ship, SeaPass cards
are handed out at the pier or will be in
your stateroom waiting for you. The
account can be set-up with either a
credit card, debit card or as a cash
account during check-in online or at the
end of the cruise.
"Manage My Cruise"
How and when can I book Shore Excursions?
You can go to www.royalcaribbean.com
find “Manage my Cruise” click on it, you
will be prompted to create an account,
if you don’t already have one. After you
have created an account, it will take
you to the “Cruise Planner”, this is
where you will find all shore excursions,
drink packages, internet packages and
spa packages.
Is there internet on the ship?
Yes, is is called VOOM and can be pre-purchased prior to sailing on "Cruise Planner" at www.royalcaribbean.com or can be purchased once on board.
Is there a beverage package I can purchase?
Yes, there are different packages,
Deluxe Beverage Package, Refreshment
Package, Coffee Package, Classic Soda
Package and Evian Water Package.
These also can be pre-purchased prior
to sailing or once on board at
https://www.royalcaribbean.com/
on the
“Cruise Planner”.
What if I do not want a drink package,
can I still get a drink?
Yes, there are water, iced tea,
lemonade, and coffee stations on Deck
5 in Café Promenade, or you can get
drinks at the Windjammer on Deck 11.
You can ask for a glass of water at any
bar around the ship. You can also
purchase any alcoholic beverage, virgin
drinks, premium coffee, and bottled
water A’ la cart.
Special Needs